Summary: Reviewing the CoolCat Casino

If you are enthusiast of magic-onlinecasino , there are some sites that you need to avoid. Is the CoolCat Casino one of them? Read on for more revelation. This casino has been running since 2002 and operates on a Puerto Rican license. It has had loads of issues in the past though many have since been solved.

Countries That Are Allowed.

You can access the CoolCat Casino from almost every part of the world where there's internet. But does this mean that anyone can play the games offered? Absolutely not. While the casino is based in Puerto Rico and is available to USA nationals, there are loads of countries that are banned from playing.

If you are based in Africa and the Middle East countries, you stand no chance of playing on the casino as countries in these parts are banned. Nonetheless, European nations and western countries such as Canada and Australia are allowed. But that's not all. Even for US nationals, there are some states that are banned. They include:

  • New York
  • Maryland

Games Offered on CoolCat Casino

It is indisputable that the casino has loads of games on offer. But are they thrilling? Well, for the players who do not demand a lot of engagement, the games are quite satisfactory. Here you will access poker games such as Pai Gow, slots like Achilles, Table games as Baccarat and even video games.

Nonetheless, if you're interested in thrilling engagements and playing against other players, CoolCat Casino will, without a doubt, frustrate you. This is especially true for the casino poker games, whereby there are only three games. They include Pai Gow, Tri Card Poker and Three Card Rummy. Another disappointing thing is that there's no sports betting.

Depositing and Withdrawal

CoolCat casino has offered a variety of ways through which players can deposit funds into their accounts. But you cannot just deposit any amount that you wish. If you are using Neteller, the minimum deposit amount is $20. For customers who use Visa or Mastercard debit and credit cards, the minimum amount is $30.

What about the withdrawal? Well, this is where the rubber meets the wood. The withdrawal process is hectic especially when you are using the Bank Wire withdrawal method. In addition to applying a $40 withdrawal fee, the funds also take ages before they reflect on your bank account. You can, nevertheless, opt for the following options:

  • Neteller
  • Bitcoin
  • Check

Available Offers and Promotions

There is a variety of bonuses and promotions on the site. New customers are offered a no deposit bonus of $25. Sounds like a good idea that the casino is offering a bonus without even making a deposit. Withdrawing the winnings made with the bonus is the herculean task. You need to wager it 30 times for slots.

For table games, the wagering terms are 60 times. You have almost zero chances of being successful after these times but it's a good way of learning how the casino works. Other offers include the 330% Welcome Bonus and the 250 Welcome bonus each with different wagering terms. VIP offers such as the following are also available:

  • 260% bonus on slots and keno
  • 650% deposit match on slots and keno
  • 210% deposit bonus viable for all games apart from Blackjack

Customer Service and Support

Most sites fail on this front but CoolCat Casino deserves special recognition for its outstanding customer service. The casino has enthusiastic customer service agents who relentlessly reply to customer queries that are made through the chat platform. They are also elaborative in their explanations ensuring that customer queries are solved satisfactorily and in real time.

In addition to the chat service, the site also responds to phone calls and emails sent by the clients. North America based clients can enjoy calls on the toll free number,1-888-441-6693. Also, international clients can use the number, 1-678-349-0349. The support is however not fast in responding to emails. Thus, for urgent enquires, calls or use chat.